Below you will find our holiday activity clubs and courses Terms & Conditions.
1. Bookings
Bookings are accepted on a first-come, first served basis and must be accompanied by full payment of the course fee. Any bookings received without payment will not be deemed valid until payment is received in full.
2. Payment
For all holiday activities excluding the Intensive Swimming course (invoice will be sent after booking), payment should be made by debit/credit card at the time of booking, unless childcare vouchers are to be used.
3. Cancellation by Churcher’s College
Should it be necessary for Churcher’s College to cancel a course, you will be offered a full refund. For matters within our control, we will give one week’s notice of cancellation.
4. Cancellation by Parent/Guardian and Refund Policy
Churcher’s College will issue a refund for course cancellations based on the following:
Cancellations (including sickness):
- 15 or more working days before the child is due to attend: 100% refund
- 8 to 14 working days before child is due to attend: 50% refund
- 0 to 7 working days before child is due to attend: 0% refund
5. Returned Payments
Payments returned by the bank are subject to bank charges. Any bank charges incurred by Churcher’s College as a result of returned payments must be paid in full by the customer, in addition to the original booking fee.
6. Arrival
Children should be dropped off no earlier than 15 minutes before the start of the course each day. We are unable to take responsibility for children who arrive earlier than this.
7. Departure/Late Fees
Churcher’s College reserves the right to charge a fee for late collection of any child/children. If a child/children is collected later than 10 minutes after the allocated collection time, the parent/guardian will be subject to an immediate charge of £3 per child. No child will be permitted to leave the premises with anyone other than their registered parent or guardian unless written notification is received before the start of the course, detailing the alternative arrangements.
8.Behavioural Standards and Exclusions
Churcher’s College expects all children to behave in an appropriate manner at all times. In the event of a child repeatedly refusing to obey an instruction from a member of staff, using verbal and/or physical abuse towards other children or members of staff, or causing damage to Churcher’s College premises or any of the fixtures or equipment in those premises, the child shall not be permitted to continue with the course. Churcher’s College shall then have the right to terminate the booking without further notice and without being required to offer any credit or refund. The child may not be accepted for any future courses.
9. Medical Information
General – Any child known or found to be suffering from any infectious ailment or condition will not be allowed to participate in the lesson until the condition has cleared. It is the responsibility of the parent/guardian to ensure that their child/children are fit and well enough to participate. Churcher’s College will not accept liability for any infection passed on. Any child suffering from Diarrhoea or Vomiting must not attend swimming for 48 hours since the last episode.
Covid-19 – Any individual suffering from one or more of the symptoms listed below, must not attend: -
- a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
- a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
- a loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal
Any child who is self-isolating must not attend any holiday activity during their isolation period.
Medical conditions and allergies – The parent/guardian must inform Churcher’s College in advance of any medical conditions or allergies their child has, or any relevant background information that Churcher’s College need to be aware of while their child is attending lessons.
Emergency First Aid – The parent/guardian gives consent for Churcher’s College to administer emergency first aid and seek professional medical help where necessary. First Aid is defined as help given to a sick or injured person until full medical treatment is available. Tablets and medicines are not stored in a First Aid kit as First Aiders are not trained to administer or dispense them.
10. Safeguarding
Churcher’s College staff have a duty to act if they suspect a child in their care may be suffering from abuse or if a child makes a disclosure about abuse. In such an event, the member of staff will follow the Child Protection Policy as detailed in our policies and procedures.
11. Lost Property
Please ensure children do not bring valuable belongings with them. Churcher’s College cannot accept liability for lost, stolen or damaged items. Please ensure clothing and other belongings are clearly labelled with the child’s name to help us return unclaimed items. Lost property will be kept at Churcher’s College office for a period of three weeks after the end of the course. If items are still unclaimed after this period, Churcher’s College will dispose of them.
12. Parking
Churcher’s College accepts no responsibility for vehicles left on site. Vehicles are left on site entirely at the owner’s risk.
13. Photography
From time to time we take photographs at our courses that may be used for marketing and promotional purposes. If you would rather your child was not included in any photographs, we must be informed either at the time of booking or in writing before the start of the course.
The use of camera, mobile phone or video photography/filming by parents/guardians is strictly prohibited at all times. Anyone found to be taking footage of any kind will be asked to delete it immediately and may be asked to leave the school premises.
14. Liability
Churcher’s College does not accept liability for sickness, personal injury or death or any participants unless directly caused by the proven negligence of the school or its servants. Churcher’s College and its servants are under no liability whatsoever in respect of personal injuries, loss or damage to property whilst attending any Churcher’s College course.
15. Insurance
Participants are covered by our Public Liability Insurance.
16. GDPR
Churcher’s College booking process will require personal data to be collected at the time of booking. You will be required to give your consent that this data can be processed by Churcher’s College accepting that for the purposes of the Data Protection Law, Churcher’s College are the data controller.
17. Changes to Terms and Conditions
Terms and Conditions are correct at the time of publication/issue and are subject to change without prior notice.
